Subscription Policy

Effective Date: October 29, 2025


At Lua Cosmetics LLC, we offer flexible subscription plans for our Boosting Hair Oil, designed to help you stay consistent in your hair care journey while enjoying exclusive benefits.


Subscription Plans

Customers can choose to receive their subscription every 3, 4, 5, or 6 weeks, based on personal preference. All subscriptions automatically renew based on the selected interval unless canceled.


Discount

Subscribers receive a 10% discount on each subscription order.


Minimum Commitment

To subscribe, you must complete at least two (2) orders. The initial purchase counts as the first. After the second delivery, you may cancel or pause your subscription at any time through your customer account.


Maximum Duration

Subscriptions are automatically canceled after three (3) completed billing cycles. If you’d like to continue, you are welcome to resubscribe at any time.


Renewal & Charges

Your subscription will be renewed on the same day of the week as your initial order, based on your selected frequency. Charges are processed automatically using your saved payment method prior to each renewal.


Managing Your Subscription

You can log in to your customer portal at any time to:

  • Modify the delivery frequency
  • Update payment or shipping details
  • Cancel or pause your subscription (after the second order)


Cancellations

If you wish to cancel before receiving the second order, please contact us at info@luahairbeauty.com. Cancellations requested before the second billing cycle may not be eligible for the subscriber discount or benefits.


Returns

Please note that all subscription orders are subject to our Return & Shipping Policy. For hygiene and safety reasons, we do not accept returns on opened or used products.


Disclaimer

Lua reserves the right to adjust pricing, frequency, or subscription benefits with prior notice. Any updates will be communicated via email and reflected on our Subscription Policy page.


Questions?

Contact our support team at info@luahairbeauty.com. We’re here to help!


© 2025 Lua Cosmetics LLC. All rights reserved.